Kelly has a talent of seeing the key pieces and pulling them together beautifully.
“Kelly did a workshop for my business to help us with the customer experience. I hand selected a team to attend the workshop so that we had the perspective of clients, employees, owners and marketing. She laid out a process for us to brainstorm and then kept us on track. It’s easy to go off on tangents with that many people brainstorming together, but Kelly has a talent of seeing the key pieces and pulling them together beautifully. She helped us focus in on what we wanted the customer experience to be and then come up with ideas on how to implement it. When we were done she presented us with a plan that we were able to use, and the tools to get things in place. With her talent and direction we have been able to enhance our customer experience, and our clients have noticed! If you are looking to add to your customer experience, or enhance what you already have in place, Kelly is the person to help you!”
— Karen Hutchins, Owner of Firefly Wellness Day Spa