2021 Defines A New Role for Small Businesses
2021 Defines A New Role for Small Business - by Kelly Davison The scares and scarcities of 2020 ignited a renaissance of self-determination and self-realization
Empathy as a Business Survival Tool in 2020
Empathy as a Survival Tool in 2020 - by Kelly Davison Business owners have faced a myriad of challenges this year from closures, criticism, insecurity,
Misconceptions About the Role of Empathy in Business
Misconceptions About the Role of Empathy in Business - by Kelly Davison Often when I bring up the conversation of empathy and why it matters
Joining Forces. Exploring Creative Partnerships for Your Small Business
DATE: Thursday, September 24th TIME: 5:30-7:30 p.m. PST. VIRTUAL WORKSHOP. CLICK HERE TO REGISTER (REQUIRED) After registering, you will receive a confirmation email containing information
Creatively Capturing the Voice of the Customer
PLEASE REGISTER IN ADVANCE FOR THIS WORKSHOP Workshop Objectives: Identify “out of the box” ways to effectively capture the voice of the customer. Customize and
Building Customer-centered Solutions to COVID Requirements
CALLING SMALL BUSINESSES THAT SERVE THE PUBLIC FROM THEIR BUSINESS LOCATION! CALLING CUSTOMER EXPERIENCE (CX) DESIGNERS WHO CAN CONTRIBUTE TO THE CONVERSATION! Join the San
How Vulnerable is Your Business?
How do you know when to refresh your business? - by Kelly Davison These three tell-tale areas may provide some answers. Consider how the behaviors
A Matter of Social Integrity
A Matter of Social Integrity - by Kelly Davison Today’s consumers are increasingly tech savvy, socially and environmentally conscious, and willing to make buying decisions
Capturing the Voice of the Customer
Capturing the Voice of the Customer - by Kelly Davison Getting to know your customers can be a game changer. Capturing the Voice of the
What Does It Mean to be Authentic in Business?
What Does It Mean to be Authentic in Business? - by Kelly Davison OK – we hear this word a lot – authenticity - but