READ ME PEACHYDATE: Thursday, September 24th TIME: 5:30-7:30 p.m. PST. VIRTUAL WORKSHOP. CLICK HERE TO REGISTER (REQUIRED) After registering, you will receive a confirmation email containing information
PLEASE REGISTER IN ADVANCE FOR THIS WORKSHOP Workshop Objectives: Identify “out of the box” ways to effectively capture the voice of the customer. Customize and
CALLING SMALL BUSINESSES THAT SERVE THE PUBLIC FROM THEIR BUSINESS LOCATION! CALLING CUSTOMER EXPERIENCE (CX) DESIGNERS WHO CAN CONTRIBUTE TO THE CONVERSATION! Join the San
How do you know when to refresh your business? These three tell-tale areas may provide some answers. Consider how the behaviors of consumers have changed
Today’s consumers are increasingly tech savvy, socially and environmentally conscious, and willing to make buying decisions based on priorities over price and product. Technology has
Getting to know your customers can be a game changer. Capturing the Voice of the Customer (VOC) refers to their collecting valuable feedback about their
OK – we hear this word a lot – authenticity - but what does that mean for a business? Consumers judge a business's authenticity by
Touting the Takeout Experience Stylist, hairdresser, beautician….whatever title we use, we all know it is often code for confidant, best friend, counselor,
Touting the Takeout Experience Being an “Experience” connoisseur, I was pleasantly surprised by a recent one I had involving the ever-not-so glamourous
