Videos, Workshops, and Consulting

Capture the Customer Experience in Video

The most powerful way to connect to your audience and differentiate your business is to highlight what makes your company different. Selling discounts and options is not an effective way to stand out and connect to your customers. Consumers are looking for more. Peachy uses its human-centered design eye to capture and communicate the customer’s story.

Peachy will help your business uncover and define exactly where the magic is in the customer experience. Provide the language and story to relate to your audience and capture the magic in video so you have something tangible to share.

These are powerful, branded videos tailored to your target audience and social media platforms. Contact us for a quote!

Customized Workshops

Peachy offers a fresh way of thinking about your business. Our customer experience workshops designed to shift your perspective, activate creative thinking, and empower you and your team.

Peachy Powerhouse, Kelly Davison, walks through Peachy’s Customer Experience Refresh Series step-by-step. Peachy’s approach is derived from a methodology called Human-centered Design. The virtual jam sessions are kick-starters for set you up for success and offer an opportunity for live Q&A.

Train-up Your Team! Peachy workshops are an AWESOME team building opportunity. Workshops are interactive, inclusive, and encourage collaborative brainstorming. Consider engaging your key staff in our ‘live’ online or in-person workshops.  Getting employee “buy-in” to new ideas during the creative process may lead to better morale and engagement. If you are a solo-prenuer, sharing the jam session experience with clients or friends will bring a fresh perspective and insights.

Workshops are conducted in-person and are broken into two 1 ½ hour sessions with you and members of your team. Light preparatory work is requested.

What’s in it for your business?

  • Understand and evaluate your customer experience.
  • Identify and prioritize opportunities.
  • Develop an actionable list of fresh ideas.

Consulting

If you need tailored consultation or project-specific assistance Peachy frequently consults with small businesses. Start by sending us an email. We will set-up a no obligation 30-minute phone call to discuss where you are now, your vision and how Peachy can help. We have different engagement structures with small business in mind.

What is Human-Centered Design Thinking?

Human-centered Design is an empathy-based approach to building the customer experience.  The methodology encourages inclusivity, collaboration, and creative problem-solving. This popular methodology is a proven design approach used by organizations of all sizes and has been written about by top business journals and international firms such as Harvard Business Review, Forbes and McKinsey & Company.