Let’s do it!
Customer Experience Building
Ready to refresh your customer experience? Let us show you how! Peachy’s Jam Sessions will definitely get the juices flowing. Join us online or book an in-person session for your team.
Download our Customer Experience Refresh Series from the Thinking Tools page to see how it’s done.
Peachy offers a fresh way of thinking about your business. Join our Customer Experience Jam Sessions designed to shift your perspective, activate creative thinking, and empower you and your team.
Peachy Powerhouse, Kelly Davison, walks you step-by-step through Peachy’s small business friendly, customer expereince building framework. Peachy channels a methodology called ‘Human-Centered Design,’ and takes a similar approach used by major corporations like Apple, Starbucks and Target. Using proprietary framework specifically for small business, together we will develop insights and actionable steps to guide you in developing a truly differentiated customer experience.
- Use the framework over and over again to keep your business fresh.
- Get support in Peachy’s networking forum from others and share ”a-ha” moments as you design your new experience.
- Engage in our live sessions – connect and ask questions.
Train-up Your Team! Muy Importante! Peachy Jam Sessions are an AWESOME team building opportunity. Jam Sessions are interactive, fun and collaborative affairs. Consider engaging your key staff in our ‘live’ online or in-person sessions. The more your team learns together the more empowered they are to deliver on the experience your customers’ desire. If you are a solo-prenuer, sharing the jam session experience with clients or friends can bring you closer and have surprising benefits.
Customer Experience Refresh
In-person Jam Session
Cost is not included in Peachy membership fees.
Peachy’s Free and Business Members are invited to sign-up.
(Currently Offered exclusively to businesses located in San Diego County.)
Price $500 Business Member Price/$550 Free Member Price
Jam Sessions are conducted in-person and are broken into two 1 ½ hour sessions with you and members of your team. Light preparatory work is requested.
What’s in it for your business?
- Understand and evaluate your customer experience.
- Identify and prioritize opportunities.
- Develop an actionable list of fresh ideas.
What is Human-Centered Design Thinking?
Human-Centered Design Thinking (HCDT) is a mouthful. But it’s actually simple-an approach to offering products /services that always considers the customer first. The foundation of the HCDT mindset is empathy. Using a more empathic lens, we can better understand our customers motivations and behaviors. The approach spurs new thinking, creative conversations and innovative solutions that solve real problems. This popular methodology has been written about in journal like Harvard Business Review, Forbes and McKinsey & Company.
Peachy has adapted and refined the methodology to fit the perspective, model and capacity of small businesses. Finally, it’s here for you!